queXS 1.16.2 and 2.2.3 Released

Get queXS 1.16.2 or 2.2.3

This release adds support for MySQL over SSL, and allows for cases to be automatically coded as disconnected or no answer if integration with Asterisk is enabled and those call statuses are detected. See the new config directive "AUTO_CLOSE_NO_ANSWER". Thank you to a community user for sponsoring this new feature.

Read on for more details including how to upgrade (No database changes required)

Upgrading from queXS 1.16.x / 2.2.x

queXS 1.16.0 and 2.2.0 Released

Get queXS 1.16.0 or 2.2.0

This release adds the ability for supervisors to assign cases to any available interviewer to call next, along with a single button for un-assigning all manually assigned cases. Bug fixes include allowing for long VoIP extensions to be specified and allowing a bit more control over case sorting based on the order of samples supplied. Translations have also been updated (Thank you!).

For clarity - here is the default order cases are sorted in:

queXS 1.15.9 and 2.1.4 Released

Get queXS 1.15.9 or 2.1.4

Various fixes have been made, including where refusal case outcomes were set to maximum call attempts made and then available to call again in some circumstances.

Read on for more details including how to upgrade (No database changes required if upgrading within the same major series)

Upgrading from queXS 1.15.x / 2.1.x

queXS 1.15.8 and 2.1.3 Released

Get queXS 1.15.8 or 2.1.3

A new overall performance report has been added along with the ability to download the searched portion of the sample to a file.

(note: 1.15.7 was released but was missing a file, please skip that release)

Read on for more details including how to upgrade (No database changes required if upgrading within the same major series)

Upgrading from queXS 1.15.x / 2.1.x

queXS 1.15.6 and 2.1.2 Released

Get queXS 1.15.6 or 2.1.2

These releases fix some bugs with data output, the display of appointments and some configuration settings.

A new feature is the ability to add records to an existing sample.

Read on for more details including how to upgrade (No database changes required if upgrading within the same major series)

Upgrading from queXS 1.15.x / 2.1.x

queXS 1.15.4 and 2.1.1 Released

queXS 1.15.4 and 2.1.1 have been released today!

This release fixes some bugs with the display of appointments for the administrator and the sample searching function found since 1.15.3 and ports the fixes to the 2.x tree

Read on for more details including how to upgrade (No database changes required if upgrading within the same major series)

Upgrading from queXS 1.15.3 / 2.1.0